procedures & policiesenvironmental policyhealth & safety policyprivacy policy

Quality of Service Policy

 


100% Satisfaction - we stand behind our work... Gauranteed!”

“Our goal is to provide you with outstanding service!   We're so sure we can provide it promptly and accurately - we gaurantee it.   If ever you are unhappy with a specific service we have provided, just tell us. We promise to fix the problem to your satisfaction. If we're unable to do so, we'll waive the fee paid for that service.”

Effluent Services delivers quality service and innovative solutions, consistent with our customers' expectations.

We ensure reliability, quality of products utilised, and guarantee ALL our services.

Effluent Services is dedicated to providing continued superior service that our customers have come to depend on through our friendly, locally based branches.  Our enthusiasm for our profession is just one of the reasons for Effluent Service’s unmatched account retention and exceedingly high levels of customer satisfaction.

With our consistently high level of commitment you can rest assured that you will get the level of service you expect - every time and all the time.    And, our service doesn't end when the work is completed.   You can rely on Effluent Services to be in touch when the recommended time has come for further service.

As an employer, Effluent Services support initiative, acknowledge effort, encourage and assist employees to realise personal and company goals.

In every respect, we conduct our business as a responsible and ethical member of our community.

 

 

 

“Today, the quality of service we render inspires the people of tomorrow.”